Manaa – Your #1 Platform for Home-Based Businesses & Delivery

منصة منّا - وجهتك الأولى للأسر المنتجة والتوصيل المنزلي

500+ trusted home vendors and thousands of local products.
Fast and secure delivery across Saudi Arabia.

أكثر من 500 أسرة موثوقة، وآلاف المنتجات المحلية.
توصيل سريع وآمن داخل السعودية.

About Us

من نحن

Manaa is a digital platform designed to empower home-based businesses and connect them with customers in the same area in a simple and reliable way.

Learn More

Policies & Terms

السياسات والشروط

Terms & Conditions – Manaa

1. Nature of Service: Manaa is an intermediary platform that allows users to order products from sellers via the app or website. The platform does not own or store products.

2. Acceptance of Terms: By using the platform, you agree to all stated terms and conditions.

3. User Responsibility: Users must provide accurate information and not misuse the platform.

4. Orders & Payments:

  • Orders are fulfilled by sellers.
  • Payments are processed via third-party payment providers.
  • The platform does not store card details.
  • The platform is not responsible for any issues or failures related to payment providers.

5. Delivery: Delivery is handled by third-party couriers. Delivery times depend on logistics providers and operating conditions. The platform is not responsible for delays beyond its control.

6. Limitation of Liability: The platform is not liable for product quality, accuracy of product descriptions, seller errors, delivery delays, or any indirect losses.

7. Modifications: The platform may update these terms at any time. Continued use constitutes acceptance of the updates.

Privacy Policy – Manaa

1. Data Collection: We collect basic data such as name, phone number, and location to provide the service.

2. Use of Data: Data is used to process orders, improve services, and communicate with users.

3. Data Sharing: Data is shared only with sellers and delivery couriers to complete orders. We do not sell data for marketing purposes.

4. Data Protection: We implement appropriate security measures to protect user data.

5. Data Retention: Data is retained only as long as necessary to provide the service or comply with legal requirements.

6. User Rights: Users may request to access, update, or delete their data in accordance with applicable laws.

Refund Policy – Manaa

1. Platform Role: The platform acts as an intermediary between the customer and the seller and is not directly responsible for products.

2. Refund Eligibility:

  • Order not received
  • Wrong item received
  • Item damaged during delivery

3. Responsibility: The seller is primarily responsible for approving or rejecting refund requests in accordance with applicable policies.

4. Platform Role in Disputes: The platform facilitates communication between parties to ensure fair resolution.

5. Refund Process:

  • Refund requests must be submitted within 24 hours of receiving the order
  • Refunds will be processed via the original payment method upon approval

Our Unique Services

نبذة عن الخدمة

Manaa Marketplace

Browse trusted local home businesses, schedule deliveries, send gifts, and shop easily within your city.

Seller App and Web POS

Manage orders (manual and online), track inventory, and generate payment links—efficient and easy to use.

Reliable Delivery

Unlike typical apps with limited coverage, Manaa ensures wide-area delivery that’s fresh, fast, and dependable.

VIP & Express Delivery

Enjoy same-day or scheduled delivery for urgent needs, special occasions, or premium service requests.

Send as a Gift

Send food, sweets, or gifts with just a phone number—no address needed. Perfect for surprise gifting.

Customer Support

Responsive support team ready to assist both customers and sellers—smooth service from order to delivery.

Why Choose Us

لماذا تختارنا

delivary

VIP delivery across Saudi Arabia

Fast, scheduled delivery.

Tag

Year-round discounts

Enjoy sweet offers all year long.

Gift

Gift-sending

Send gifts to anyone.

support

Customer Support

Responsive support team.

What Drives Us

الرؤية والرسالة

Mission

To provide a secure and trusted platform that facilitates access to homemade products and opens new income opportunities for home-based families.

Vision

To be the first choice in supporting and empowering home-based businesses locally.

Privacy Policy

We are committed to protecting user privacy. No personal data is shared with third parties, and all information is used solely to improve the user experience within the platform.

Partner with Manna

كن شريكاً مع منّا

Become a Seller

Start your home-based business and reach more customers easily through Manaa. Manage orders, products, and deliveries from one simple app.

Become a Rider

Join our delivery network and earn flexible income by delivering local orders in your area with an easy-to-use rider app.